We received a lot of run-around and only received an unacceptable settlement for the damage. Because the insurance company took so long and played a purposeful delay game with us, we hired Brian Van Tassel. Brian was so helpful because he knows the insurance industry and how they tend to operate when it comes to delaying claim payouts. By mid-July 2016 Brian had secured a 226% increase in the payout of the real damage that was done throughout our home in Texas.
Dealing with insurance companies paled in comparison to hurricane Wilma. Had it not been for your tenacity and diligence I would not have been able to complete the repairs to my property. Thank you again for representing my needs and being so kind and fair.I hope I will never need your services again, but it’s reassuring to know you’re there.
From the very beginning, I knew that we had made the right decision. Your professionalism, persistence and attention to detail resulted in a very quick settlement with our insurance company for an amount that I would have never dreamed of after receiving their initial offer. I took personal satisfaction in watching the insurance adjuster Hop to once they knew that your company was handling the insurance claim and negotiations!
Having never been exposed to any insurance claim issues before, we were amazed at what lengths and tactics the insurance company used to delay and avoid living up to their responsibilities and obligations under the policy. It is as if we were being constantly kicked while we were down. Anyone having exposure to the claim collection process can relate to this. Brian Van Tassel held their feet to the fire every step of the way, and argued for nothing less than what contractually we were due under our policy.